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Healthcare IT Leaders Look to Solve Long-Standing IT Service Management Challenges

As shown in the results of a recent HIMSS Media survey, simply seeing a hurdle is typically easier than clearing it. Although respondents could easily identify IT-related problems, few recognized solutions, such as how to deliver better ITSM results and satisfaction.

In looking to move beyond the status quo, this executive summary focuses on:

  • The top five IT service management challenges

  • How to minimize the strain on health IT resources

  • How to more efficiently and effectively manage tickets and projects

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