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Placing the patient in the driving seat

Connected Care is about patients moving smoothly from their home through the continuum of care and back, depending on their medical needs and facilitated by data that is immediately available wherever it’s needed. Making data available is about interoperability, but in a broad sense. IT tools have to be able to communicate, and so do the people involved. Healthcare made some progress recently with technical standards, but are we improving human-to-human interoperability too?